08 6165 8815 info@techpros.com.au

Perth IT Managed Services

Unlock the full potential of your business with our comprehensive IT Managed Services! In today’s fast-paced digital landscape, ensuring seamless and efficient IT operations is paramount. That’s where we come in. Our team of seasoned IT professionals offers a tailor-made suite of services that will streamline your processes, safeguard your data, and keep your systems running smoothly 24/7. Say goodbye to downtime, security breaches, and technological hiccups. With our proactive monitoring, cutting-edge solutions, and round-the-clock support, you can focus on what you do best—growing your business. Partner with us and witness the transformative power of optimized IT!

Whats included in Managed Services?

The following is a comprehensive list of the services and feautres included in our Managed Services Plans.  We can build a custom package for you based on some or all of these items.  

  • 24/7 Monitoring and Support: Continuous monitoring of IT systems to ensure uptime, performance, and security. This includes real-time alerts and rapid response to any issues.

  • Backup and Disaster Recovery: Regular data backups, both on-site and off-site, to ensure data protection and quick recovery in case of any data loss or disaster.

  • Network Management: This involves overseeing network infrastructure, ensuring optimum performance, and managing network security, configurations, and bandwidth.

  • Security Services: Implementation of firewalls, anti-virus, and anti-malware solutions, along with regular security assessments, vulnerability testing, and patch management.

  • Cloud Services: Assisting with cloud migrations, management, and support, whether it’s public, private, or hybrid cloud environments.

  • Software Updates and Patch Management: Keeping all systems, applications, and devices updated with the latest patches to ensure security and performance.

  • Help Desk Support: Providing end-users with an accessible point of contact for reporting issues and getting assistance, usually available via phone, email, or chat.

  • Hardware Maintenance and Management: Overseeing the lifecycle of hardware devices, ensuring they’re updated, replaced, and functioning optimally.

  • Mobile Device Management (MDM): Managing and securing company data on mobile devices, whether they’re company-owned or bring-your-own-device (BYOD).

  • Vendor Management: Acting as an intermediary between the organization and its technology vendors, ensuring seamless communication and handling any issues that arise.

  • Strategic IT Planning: Offering insights and recommendations on the future IT needs of the organization, ensuring alignment with business goals.

  • Reporting and Analytics: Regularly providing detailed reports on system health, security incidents, user activity, and other key metrics.

  • Compliance Management: Assisting businesses in meeting regulatory compliance standards related to IT, such as GDPR, HIPAA, or PCI-DSS.

  • Capacity and Performance Management: Monitoring and optimizing the performance and capacity of IT resources, ensuring they meet the evolving needs of the organization.

  • End-User Training: Providing training sessions on new software, security practices, and any other relevant IT topics to empower employees.

Other services we provide

IT Managed Services

Our specialty is providing Perth’s small and medium businesses with the innovative tools and technology that they need to future proof their company in the digital landscape. We believe there is a gap in the Perth market for good quality affordable IT support for SME’s. All our engineers are experts in their respective fields and we are confident we have the right resources for your problem.

Wireless Networks

Almost all new consumer and commercial devices come with some form of connectivity to the internet. Let us ensure your office/warehouse is fully covered by your wireless network. Smart wireless networks help to ensure you are left with no black spots and that critical business information and data can reliably traverse your network.

IT Resourcing

In addition to providing the Perth Market with affordable managed services, we supply IT staff to the larger business sector, to help out on ad hoc pieces of work and projects. If your business has a specific piece of work you require completed or just need a IT resource for a few hours we can supply that for you.

New Equipment Sales

We have a wide breadth of knowledge across our business when it comes to buying new equipment. Let us know what you’re in the market for and we’ll help you source the right product at the right price.

Web Design and Development

Maintaining a prominent web presence is critical in today’s environment, so while we help you with your IT Issues, let us build a new website for you, or modernise your your existing site to bring you inline with current current technologies and practices.

General Advice

Although we have listed a variety of services we offer, we are still happy to provide advice and guidance on any technical related issues you might think of. Test us today!

Maintenance

Everythings running smoothly, but what if the worst case happens and you lose everything? We can provide backups, disaster recovery and preventative maintenance to give you piece of mind that your company information is protected.

Cloud Computing

Microsoft is quickly building the largest market share for Cloud Services. At Techpros we recommend Office 365 and Microsoft Azure for most Cloud Services due to their high reliability and low cost. Talk to us today about options for moving your business onto a reliable affordable platform to save you money and futureproof your business.

Virus Removal

Think you might have picked up a virus of some sort? Let us help you diagnose and get rid of the virus, and more importantly try to identify how it got there in the first place and prevent it happening again.

Data Recovery

Lost data and need it back? While some types of data is easier to recover than others, we are your best port of call to have a look and see what we can recover, and if we can’t recover it, what your options are for getting your files back.
How can we help you?

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Contact us today to see how we can help your business, and bring your processes and tools into the 21st Century.

© 2018 Techpros - Smart Business IT Solutions

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08 6165 8815

info@techpros.com.au

 

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